Primary objective of the job:
The main purpose of the position is to provide effective and efficient technical support for the various nodes, to test and implement new software and hardware, And using trends to plan and implement expansion(s) within the Digicel network. It is also to implement and test using GSM standards new roaming partners on our network.

Main Duties and Responsibilities: (maximum of 8)
1. Roaming
a. Administration
Keep an inventory of all sim cards received from the Roaming partners and those distributed to the Islands.
b. Technical
Establish SCCP routing for new Partners.
c. Perform routine Ireg testing to ensure that our roaming partners can access our network.
d. Modify network routing base on changes Roaming Partners IR21 changes
e. Resolve issues surrounding roaming on the other Islands.
f. Perform test based on Roaming Partner’s request.
g. Restore/reprocess and re-transfer CDRs upon request from IT.

2. Billing Gateway (BGw)
a. Integrate new Digicel Network on the BGw.
b. Perform a daily CDR reconciliation with the Billing team.
c. Perform reconciliation of raw CDRs files with all Islands.
3. Service  Order Gateway (SOG)
a. Load new number ranges for Jamaica and all other islands (Digicel Networks)
b. Load AUC with new subscriptions.
c. Integrate other Islands on the SOG.

4. Network Elements (MSC, BSC, SCP, HLR  & BitBoss)
a. Prepare DT guidelines for the Islands.
b. Provide supports for the Islands in routing and billing configuration.
c. Perform SS7 routing for the Islands.
d. Perform IMSI/SIM testing for new Digicel Network.
e. Provide Technical support for the Islands as required.

Academic qualifications and experience required for job:

a.A degree/diploma in Electrical\Electronics Engineering or Computer Science
b.2 - 3 yrs Experience in the Telecommunication industry of which at least two in a Switching environment
c.At least 6 months experience in Statistical Analysis